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Customer Relationship Manager

Company: Monkey Wrench Plumbing
Location: Monterey Park
Posted on: January 9, 2021

Job Description:

Monkey Wrench Plumbing Co. is calling all customer service professionals who are interested in a full-time Customer Relationship Manager job in the Los Angeles, CA area to apply to join our amazing office team!WHY YOU SHOULDWe are an established company in an essential industry that invests in our team and offers real opportunities for career growth. We pay our Customer Relationship Manager top starting pay, based on skills and experience. Our customer service team also enjoys great benefits, including paid sick time, paid holidays, paid vacation, health, dental, and vision insurance, company-paid training, and fun company events. And, we even make it easy to apply with our initial quick and easy mobile-optimized application. If we have your attention, please continue reading!ABOUT MONKEY WRENCH PLUMBING CO.At Monkey Wrench Plumbing, we're proud of our reputation as the number one plumbing company. Our team handles residential plumbing from the routine to complex repairs. Over the years, we've worked hard to get to where we are, and we are still committed to providing a variety of exceptional plumbing services to the greater Los Angeles area.We would not be as successful as we are if it wasn't for our professional and talented team. We believe that in order to create a successful business, we need to ensure that our team is thriving. Along with a generous benefits package, we also offer excellent perks such as the paid training, management that cares, and career development opportunities. We like to promote from within! We do a lot more than just work together. You'll come to love our company outings and build life-long friendships at Monkey Wrench Plumbing.ARE YOU A GOOD FIT?We are looking for someone who has excellent communication and interpersonal skills and can solve issues for all kinds of clients with professionalism and patience. Ask yourself: Do you enjoy interacting with people on the phone and understand good phone etiquette? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? Are you a customer service rockstar? If so, please consider applying for this Customer Relationship Manager position today!WHAT WE NEED FROM YOUAs a Customer Relationship Manager for us, you help meet our daily revenue goals by being the voice of our company! You get to provide superb customer service to our clients and help keep our office running smoothly. You must have a positive, friendly disposition that comes through in all your interactions by phone and in person. Your primary responsibilities will be to answer phones, schedule, and confirm appointments. You analyze service call opportunities and match the best technicians to the job. Using your top-notch communication skills, you update the client about any potential delays and reschedule as necessary. There will always be a variety of office tasks that you can help with, including keeping the office clean and organized. If you can do those things and meet the following requirements, we would be happy to have you as part of our team!

  • High school diploma or equivalent
  • Proficiency with Microsoft Office
  • Ability to type 65 WPM
  • Ability to pass a background and drug test
  • Dispatcher experience is a plus!Location: 90004

Keywords: Monkey Wrench Plumbing, Monterey Park , Customer Relationship Manager, Executive , Monterey Park, California

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