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Technical Support Specialist - Remote for Now

Company: AppleOne
Location: Monterey Park
Posted on: October 15, 2020

Job Description:

Education ? Bachelor's degree in any field or equivalent experience required. Experience ? 3+ years of experience or equivalent experience and training required. Knowledge, Skills and Abilities ? Requires strong planning and organizational skills. ? Must possess strong interpersonal skills and the ability to interact independently with all levels of management and non-management. ? Proficient in data collection, with statistical, analytical and written skills. ? Strong computer skills and thorough knowledge of Microsoft Office applications, including Access. Responsibilities: Primary Purpose Provide testing, distribution, research and management support for Customer Service Field technician?s iPhone applications. Provide hands-on repair and maintenance support of iPhone devices. Provide project related support as needed. Duties and Responsibilities ? Independently manage small-scale department projects. ? Provide analysis and recommendations on emerging and prevalent technologies. ? Analyze routine issues, problems, data within the department and recommend potential solutions. ? Provide guidance and support in the development, implementation, and maintenance of departmental procedures. ? Provide support to large-scale projects as needed. ? Perform other duties as assigned (no more than 5% of duties). For immediate consideration - please send your resume as an MS Word doc and place a follow up call to Vivian in the AppleOne Downtown Bunker Hill office. AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.

Keywords: AppleOne, Monterey Park , Technical Support Specialist - Remote for Now, IT / Software / Systems , Monterey Park, California

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