Drop Installation Technician

Company: Luck Grove Telecom Inc
Location: Santa Ana
Posted on: February 13, 2026

Job Description:

Job Description Job Description Job Summary The Low Voltage Cable Technician (Managed Wi-Fi / FTTU / In-Building Networks) is responsible for installing, testing, troubleshooting, and maintaining structured cabling and network infrastructure in multi-unit residential buildings, commercial spaces, and mixed-use properties. This role also supervises a field team to ensure quality workmanship, safety compliance, and on-time delivery of high-performance connectivity solutions. Key Metrics Quality & compliance: installs meet code, standards, and internal quality expectations; minimal rework. Testing pass rate: cabling certifications completed successfully (fiber and copper), with accurate documentation. Troubleshooting efficiency: mean time to diagnose/resolve network and cabling issues. Project delivery: installs completed on schedule; strong coordination with PMs/engineers/stakeholders. Safety performance: consistent PPE use, safe ladder/confined space practices, incident-free job sites. Team performance: crew productivity, workmanship consistency, readiness, and adherence to process. Documentation completeness: as-builts, test results, inventory logs submitted accurately and on time. Core Responsibilities Lead and perform low-voltage and network infrastructure installations for managed Wi-Fi and FTTU environments. Supervise field technicians and coordinate onsite work to ensure safe, efficient, code-compliant execution. Install, terminate, label, and test fiber, Cat5e/Cat6, and coax cabling in multi-unit and commercial spaces. Configure, mount, and validate network equipment including access points, switches, routers, ONTs, and patch panels. Troubleshoot cabling faults and network performance issues (Wi-Fi, fiber, Ethernet) to restore reliable connectivity. Maintain accurate project documentation (as-builts, test results, inventory, closeout packages). Key Responsibilities Installation and Configuration Install and terminate low-voltage cabling (fiber optics, Cat5e/Cat6, coaxial) for managed Wi-Fi and in-building networks. Deploy and configure equipment such as access points, switches, routers, ONTs, and patch panels. Establish fiber optic links, including splicing, testing, and troubleshooting. Build and maintain cable pathways using conduit, raceways, and cable trays in compliance with safety and building codes. Label, dress, and secure cabling to meet structured cabling best practices and client requirements. Testing and Troubleshooting Test and certify installed cabling to meet performance standards using tools such as OTDRs and cable certifiers. Troubleshoot managed Wi-Fi systems, fiber networks, and Ethernet connectivity issues. Identify root causes of network performance issues (signal, configuration, cabling faults, PoE, VLAN-related issues) and implement corrective actions. Validate commissioning results and ensure systems meet expected performance targets. Project Execution Collaborate with project managers, engineers, and property stakeholders to plan and execute installations. Interpret blueprints, schematics, and floor plans to select optimal routes, device placement, and build strategies. Document work performed, including as-built drawings, test results, and inventory logs. Support project closeout by ensuring documentation accuracy and completeness. Maintenance and Upgrades Perform routine maintenance, repairs, and upgrades to keep networks operating at peak performance. Replace or repair damaged cables, connectors, patching, and hardware. Recommend improvements and assist with expansion or refresh initiatives for in-building networks. Minimum Qualifications Proven experience in low-voltage cabling installation (fiber optics and Ethernet/structured cabling). Hands-on experience deploying managed Wi-Fi solutions (enterprise access points/controllers or equivalent). Proficiency in Fiber to the Unit (FTTU) installation and maintenance. Working knowledge of networking hardware and fundamentals including VLANs, PoE, and IP networking . Ability to interpret blueprints, schematics, and floor plans. Ability to lift up to 50 lbs , climb ladders, and work in confined spaces. Experience using test tools such as OTDRs, power meters, and cable certifiers . Strong commitment to safety, compliance, and quality workmanship. Effective communication skills and ability to supervise a team in the field. Preferred Qualifications Familiarity with in-building network technologies such as DAS and related structured cabling systems. Industry certifications such as: BICSI Installer/Technician , RCDD , or equivalent Fiber certifications (e.g., FOA , Corning , Fluke ) OSHA 10/30 or equivalent safety training Experience working in multi-unit residential properties, mixed-use properties, data centers, or active construction environments. Strong documentation discipline (as-builts, test results, labeling standards, closeout packages). Key Skills Structured cabling: fiber/copper termination, labeling, pathway buildout, IDF/MDF organization. Fiber expertise: splicing, OTDR testing, power measurements, troubleshooting/repair. Managed Wi-Fi deployment: AP placement/installation, equipment staging, validation, performance triage. Networking fundamentals: VLANs, PoE budgeting, IP networking concepts, switch/router basics. Testing & certification: cable certifiers, OTDR, power meter use; interpreting test results. Troubleshooting: methodical diagnosis across physical layer and networking layers. Leadership: task coordination, coaching, quality checks, and safety enforcement. Documentation: as-built markups, inventory logs, test result packages, work summaries. Customer & stakeholder communication: professional onsite presence and clear status reporting. Time management: prioritization in multi-site/project environments. Compensation & Benefits Hourly rate / total comp package is based on overtime hours (OT). Competitive compensation, professional development, and a supportive work environment (per company offering). Hourly rate total comp package is based on OT hours. Work Environment: This role involves working in residential and commercial properties, including multi-unit buildings, data centers, and construction sites. Travel to various project sites may be required. Why Join Us? At Luck Grove, we provide an opportunity to work on cutting-edge network infrastructure projects. We offer competitive compensation, professional development, and a supportive work environment. If you have a passion for connectivity and technology, we encourage you to apply! Equal Opportunity Employer: Grove is dedicated to fostering a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds and experiences. Job Type: Full-time Benefits: 401(k) Medical, Dental and Vision insurance Life insurance and Disability insurance Paid Time off Paid Holidays

Keywords: Luck Grove Telecom Inc, Monterey Park , Drop Installation Technician, IT / Software / Systems , Santa Ana, California