TITLE: Care Coordinator, Recovery Rehousing, Lincoln
REPORTS TO: Program Manager, Recovery Rehousing
EMPLOYMENT STATUS: Full Time
REGULAR HOURS WORKED: 40 hrs / Week, Non-Exempt
The Care Coordinator for the Recovery Rehousing program will
assist clients during the lease-up process and will engage tenants
to provide supportive services to promote housing sustainability
and stability, linkage to employment services and mainstream
resources, community integration, and improved health and wellness.
Additionally, the Care Coordinator will provide clinical services,
within scope of practice, to tenants requesting assistance.
ESSENTIAL FUNCTIONS INCLUDE, but are not limited to the
* Accept, screen, and process referrals received from LAHSA &
Recovery Rehousing Housing Navigators.
* Conduct intake and enrollment with eligible clients, including
assisting clients with gathering program eligibility documentation,
and completing program intake forms.
* Assist clients with accessing temporary housing, including
shelter, until permanent housing is secured.
* Support clients with the lease-up process, including meeting
with property management, reviewing and signing their lease, and
obtaining household necessities.
* Conduct comprehensive initial assessments.
* Develop individualized collaborative service plans for
* Coordinate with USHS Housing Liaisons, LAHSA housing location
team, LEASE UP! & other resources to locate appropriate permanent
* Develop and implement a rental assistance plan that includes a
step down approach toward the client paying the entirety of their
rent for those clients who are in the rapid rehousing style program
* Strive to recognize the best in each tenant and to support the
meaningful change they seek through building relationships and
utilizing motivational interviewing techniques and strength based
case management techniques.
* Meet with each tenant on regularly scheduled basis and
document progress and strength in progress notes.
* Provide home and field based services as appropriate.
* Transport tenant as needed to essential appointments that
support their stability and housing retention.
* Assist tenant with navigating and abiding by their lease
* Support tenants with learning and practicing fiscal
* Assist tenant with their physical and mental health needs by
providing support and linkage to appropriate services.
* Complete and submit required weekly and monthly program
* Other duties as assigned.
PHYSICAL AND MENTAL REQUIREMENTS AND WORK ENVIRONMENT:
* Work indoors in temperature controlled environment with
occasional exposure to outdoor weather and driving conditions. The
noise level in the work environment is usually moderate.
* Stand and sit for long periods of time; move and walk to
various locations; climb stairs, stoop, kneel, reach, pull, push,
bend, twist, and occasionally lift and or move objects. Use hands
to finger, handle or feel.
* See, hear and speak clearly in order to give and receive
information and instructions, perform administrative work, and
drive motor vehicles including passenger vans.
* Ability to interact with other employees, clients, customers
and members of the public.
* Ability to work effectively under time constraints, prioritize
work, multi-task, and adapt to changing work demands.
* Gather, analyze, synthesize, and classify information.
* Transcribe, enter, and post data.
* Ability to respond effectively to sensitive inquiries or
* May require exposure to blood borne pathogens and infectious
* Requires use of a computer keyboard for substantial periods of
* Able to travel to off-site meetings or other activities.
KNOWLEDGE, SKILLS AND ABILITIES:
* Knowledge surrounding poverty, homelessness and social factors
* Understanding of modalities of treatment.
* Understanding of recovery model principles and practices.
* Ability to understand the needs of formerly homeless people
with disabilities and to develop collaborative goals towards
greater self-sufficiency and independence in the greater
* Ability to work autonomously with a minimal amount of
* Ability to educate and empower clients in a variety of
personal finance topics such as budgeting and responsible money
* Knowledgeable about services for homeless and low income
individuals throughout Los Angeles County.
* Knowledge of the dynamics of chemical dependency, mental
health issues and the effects of homelessness.
* Ability to speak Spanish fluently may be required, depending
on specific assignment.
* Skilled in use of Microsoft Windows, Microsoft Office (Word,
Excel, PowerPoint), and HMIS Homeless Management Information
* Must demonstrate excellent written and verbal communication
* Possess valid California driver's license and have access to
properly registered vehicle.
EDUCATION, TRAINING AND EXPERIENCE:
* Required to have at least one year of experience working with
homeless individuals AND have a social work/mental health related
bachelors degree, or have a minimum of two years of experience
providing direct mental health or intensive case management
* Have experience working with clients with employment barriers
and/or mental illness, chronic health issues, and substance use
* Have expertise in the following areas: homelessness, outreach
and engagement strategies, intensive case management services, best
practice models, mental health and substance use disorder services,
crisis intervention, suicide assessment and prevention, affordable
housing and public benefits applications, housing and
landlord/tenant rights, eviction prevention, etc.
Union Station Homeless Services is an Equal Opportunity