Universal Banker (40 hours) Monterey Park, CA
Company: Bank of the West
Location: Monterey Park
Posted on: May 14, 2022
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Job Description:
**Universal Banker (40 hours) Monterey Park,
CA****Description**At Bank of the West, our people are having a
positive impact on the world. We're investing where we feel we can
make the most impact, like advancing diversity and women
entrepreneurship programs, financing for more small businesses, and
promoting programs for sustainable energy. From our locations
across the U.S., Bank of the West is taking action to help protect
the planet, improve people's lives, and strengthen communities. We
are part of BNP Paribas, a global leader supporting the UN
Sustainable Development Goals (SDGs). Yes, we're a bank, but as the
bank for a changing world, we are continually seeking to improve
the ways we help our customers, while contributing to more
sustainable and equitable growth.**Job Description
Summary**Responsible for providing high quality customer service by
meeting the needs of customers in an efficient and friendly manner
while both servicing transactions and handling needs assessment and
new account opening. Provides guidance and assistance to less
experienced front line staff. Assists with more complex
transactions and reporting.**Essential Job Functions**+ Responsible
for a broad range of moderate to complex activities in the branch
including transaction processing, new account sales, customer
servicing and referral generation.+ May act as customers' first
point of contact with the Bank, by serving the customers' total
financial service needs by recognizing and uncovering opportunities
and contributing directly to the success of the branch.+ Promotes
digital solutions by assisting customers in the branch with
technology and proactively shares digital options via multiple
self-service channels.+ Establishes, maintains, and deepens
relationships with branch customers to achieve branch performance
goals and provides excellent customer service.+ Promotes and
markets financial products through outbound calls, telemarketing,
targeted directed mailings, and in-branch selling. May include
outbound calls based on portfolio management system leads as
assigned by branch management.+ Accountable for individual goals
and contributions to increase branch sales, revenues and customer
experience.+ Assists with more complex transactions and reporting
(including but not limited to approving transactions, Branch
Certifications, Cash Counts, ATM Balancing,
etc.).**Qualifications****Required Experience**+ Requires basic job
knowledge of systems and procedures obtained through prior work
experience or education.+ Typically requires a minimum of 3 years
of experience with cash handling, sales, teller or personal banking
experience.**Education**+ High School Diploma or GED
Required**Skills**+ Good customer service skills and communication
skills, both written and verbal.+ Knowledge of bank deposits,
consumer lending products, credit products, and services to open
accounts or refer customer to specialists' partner.+ Collaborative,
teamwork and relationship building skills.+ Problem solving
skills.+ Ability to perform branch processes and procedures with
strong attention to detail.+ Effectively use all applicable
systems, technology and software to perform job functions.**Equal
Employment Opportunity Policy**Bank of the West is an Equal
Opportunity employer and proud to provide equal employment
opportunity to all job seekers without regard to any status
protected by applicable law. Bank of the West is also an
Affirmative Action employer - Minority / Female / Disabled /
Veteran.Bank of the West will consider for employment qualified
applicants with criminal histories pursuant to the San Francisco
Fair Chance Ordinance subject to the requirements of all state and
federal laws and regulations.**Job:** Sales**Location:** United
States-California-Monterey Park**Requisition ID:** 062332
Keywords: Bank of the West, Monterey Park , Universal Banker (40 hours) Monterey Park, CA, Other , Monterey Park, California
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