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Import Coordinator

Company: Robert Half
Location: Monterey Park
Posted on: July 27, 2022

Job Description:


Responsible for processing import shipments while coordinating and maintaining a high level of excellent customer service. The goal will be to achieve high accuracy through our forwarding systems to ensure high productivity and operational excellence and working with agents and overseas offices.


--- Create Shipment Files - FCL/LCL/Consolidation through CargoWise system after ocean bookings have been confirmed

--- Review ocean import documents for accuracy (Original Bill of Ladings and ISF).

--- Ensure ISF forms are provided to brokerage timely for in-house clients

--- Issue Arrival Notices 3-5 days prior of vessel arrival

--- Issue delivery orders and manage drayage to clients when required

--- Validate vendor billing against cost profile in shipment file

--- Reconcile and issue final invoice for all shipments. Close files by month end

--- Monitor client credit status. Report any "red flags" to supervisor

--- Manage of pending demurrage charges with timely notification to clients

--- Ensure quality customer service for both internal and external customers

--- Assist department co-workers with problems, issues, and questions

--- Meet with manager on scheduled basis to conduct 1-2-1 discussions

--- Collaborate with manager to accomplish both team and individual goals

--- Communicate information and instructions with vendors and overseas agents in clear and timely manner

--- Duties and responsibilities are not limited to the above and may change depending on workflow


--- Customs Broker experience PREFERRED

--- Excellent interpersonal skills

--- Strong written and verbal communication skills

--- Ability to balance multiple tasks as needed

--- Ability to operate in a global environment

--- Self-managing and pro-active at all times

--- Ability to work in a team environment

--- Ability to articulate in a clear and detail oriented manner through email communication(s)

--- Proficiency in the use of Microsoft Office, Excel, PowerPoint, and other technical software is required.

--- Experience in CargoWise operating system

-Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

- 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Keywords: Robert Half, Monterey Park , Import Coordinator, Other , Monterey Park, California

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