DME Operations Coordinator

Company: ApolloMed
Location: Monterey Park
Posted on: November 17, 2022

Job Description:

SUMMARYThe Data Entry Clerk is responsible for entering all incoming orders into software system, create files for new customers, check customer eligibilities, contact customers to confirm orders, set in person appointments, drop ship supplies to customers, update dispensed and inventory information, track monthly supplies refills, and track rental equipment. Data Entry Clerk will answer inquiries from incoming calls.ESSENTIAL DUTIES AND RESPONSIBILITIESProcess daily incoming ordersContact customers to confirm ordersCheck customer eligibilitiesSet in person fitting appointmentsDrop ship Durable Medical Equipment (DME) supplies to customersUpdate dispensed information in Order logUpdate inventory logTrack monthly supplies refillsTrack rental Durable Medical Equipment (DME) equipmentPerform other duties as assigned.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCEBilingual in Chinese (Mandarin and/or Cantonese) preferred.High School Diploma or higherMinimum of 1 year experience in operations, 1-2 years of Durable Medical Equipment (DME) experience preferredKnowledge of Brightree Software a plus.Must be detail oriented and possess strong organizational skills in a fast-pace environmentGood oral and writing skills characterized by the ability to communicate effectively with varying audiencesUnderstanding of Health Plan compliance and Federal regulations and standards.Proven PC skills - Excel, Word, Access, OutlookAbility to type a minimum of 60 wpmHighly motivated and able to work with multiple tasks simultaneously.May be required to work overtime to meet tight deadlines#LPIND

Keywords: ApolloMed, Monterey Park , DME Operations Coordinator, Other , Monterey Park, California