FT Customer Support Associate (Work From Home)
Company: Elation Health
Location: Monterey Park
Posted on: November 17, 2022
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Job Description:
[Customer Service / Fully Remote] - Anywhere in U.S. /
Competitive Pay / Medica, Dental, Vision & Life / PTO / Home Office
+ Tech Stipend - As a Customer Support Associate you'll: Field
common Tier 1 customer cases and Patient Passport cases, primarily
using pre-written responses and Help Center articles; Answer common
troubleshooting and how-to questions about the Elation and Passport
applications via email or phone; Collaborate internally with other
members of the Tier 1 team, as well as other customer facing teams;
Collect pertinent information from customers and escalate complex
Passport cases to Senior Customer Support Specialists...Hiring Fast
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Keywords: Elation Health, Monterey Park , FT Customer Support Associate (Work From Home), Other , Monterey Park, California
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