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FT Customer Support Associate (Work From Home)

Company: Elation Health
Location: Monterey Park
Posted on: November 17, 2022

Job Description:

[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Medica, Dental, Vision & Life / PTO / Home Office + Tech Stipend - As a Customer Support Associate you'll: Field common Tier 1 customer cases and Patient Passport cases, primarily using pre-written responses and Help Center articles; Answer common troubleshooting and how-to questions about the Elation and Passport applications via email or phone; Collaborate internally with other members of the Tier 1 team, as well as other customer facing teams; Collect pertinent information from customers and escalate complex Passport cases to Senior Customer Support Specialists...Hiring Fast > >

Keywords: Elation Health, Monterey Park , FT Customer Support Associate (Work From Home), Other , Monterey Park, California

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