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Senior Desktop Support Technician

Company: Genuent Global, LLC
Location: Monterey Park
Posted on: May 3, 2020

Job Description:

Senior Desktop Support Technician - Long Term Project - Monterey Park, Ca. Duties Desktop support technician to assist Tier 3 operations and support team. Looking for an individual to manage Tier 3 support incident ticket queue including resolving end user issues within an established SLA. This individual will troubleshoot and diagnose PC hardware and software failures. Systems supported by the Tier 3 support team include Windows 7, Windows 10, Windows 10 IOT, Mac OSX, McAfee Security Suite, Equitrac Office (Managed Print) and Oracle JRE.

Keywords: Genuent Global, LLC, Monterey Park , Senior Desktop Support Technician, Professions , Monterey Park, California

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