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DME INTAKE & SHIPPING COORDINATOR

Company: Network Medical Management Inc
Location: Monterey Park
Posted on: November 18, 2021

Job Description:

SUMMARY
The DME intake & shipping Coordinator is responsible for entering all incoming orders into software system, create files for new customers, check customer eligibilities, contact customers to confirm orders, set in person appointments, drop ship supplies to customers, update dispensed and inventory information, track monthly supplies refills, and track rental equipment. DME intake & Shipping Coordinator will answer inquiries from incoming calls.
ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Process daily incoming orders
  • Contact customers to confirm orders
  • Check customer eligibilities
  • Set in person fitting appointments
  • Drop ship DME supplies to customers
  • Update dispensed information in Order log
  • Update inventory log
  • Track monthly supplies refills
  • Track rental DME equipment
  • Perform other duties as assigned.
    QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    EDUCATION and/or EXPERIENCE
    • High School Diploma or higher
    • Minimum of 1 year experience in operations, 1-2 years of DME experience preferred
    • Bilingual in Chinese (Mandarin & Cantonese) or Spanish a plus.
    • Knowledge of Brightree Software a plus.
    • Must be detail oriented and possess strong organizational skills in a fast-pace environment
    • Good oral and writing skills characterized by the ability to communicate effectively with varying audiences
    • Understanding of Health Plan compliance and Federal regulations and standards.
      • Proven PC skills - Excel, Word, Access, Outlook
      • Ability to type a minimum of 60 wpm
      • Highly motivated and able to work with multiple tasks simultaneously.
      • May be required to work overtime to meet tight deadlines
        #LPIND

Keywords: Network Medical Management Inc, Monterey Park , DME INTAKE & SHIPPING COORDINATOR, Professions , Monterey Park, California

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